Privacy Policy
This Privacy Policy explains how THE TEE CO. collects, uses, stores and shares personal information when customers visit our website or place an order.
1. Business Identity
THE TEE CO. is the trade name operated by SAHIL KUMAR, a sole proprietor.
Website: https://theteecompany.in
2. Information We Collect
Depending on how you use our website, we may collect:
- Name and contact details, including phone number and email address.
- Billing and delivery address.
- Order, payment-status and transaction-related information.
- Product preferences and customization details submitted with an order.
- Information provided through customer-support enquiries or feedback.
- Technical information such as IP address, browser information, cookies and website usage data.
Payment information may be processed by the payment service provider used for a transaction.
3. How We Use Information
We may use personal information to:
- Process, verify and deliver orders.
- Manage product customization requests.
- Send order confirmations and delivery updates.
- Respond to customer enquiries.
- Process eligible returns, replacements, cancellations and refunds.
- Maintain business and transaction records.
- Improve website performance and customer experience.
- Detect fraud and protect the website.
- Send promotional communications where permitted by applicable law.
- Meet legal and regulatory obligations.
4. Sharing Information with Service Providers
We may share information where necessary with relevant service-provider categories, including:
- Payment providers: to process payments and refunds.
- Courier and logistics partners: to deliver orders using relevant customer and shipment information.
- Website hosting and technology providers: to maintain website operations and security.
- Analytics providers: to understand website performance where analytics tools are enabled.
- Customer-support providers: to manage customer enquiries and order communications.
- Marketing providers: to measure campaigns or send permitted promotional communications where such services are used.
We aim to share only the information reasonably needed for the relevant service and to comply with applicable requirements.
5. Cookies and Analytics
Our website may use cookies and similar technologies for essential functionality, preferences, analytics or marketing where enabled. You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, protect against fraud and comply with legal obligations.
When information is no longer required, we take reasonable steps to delete it or make it no longer identifiable, subject to applicable retention requirements.
7. Information Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss or disclosure. However, no electronic storage or transmission method can be guaranteed to be completely secure.
8. Customer Requests
Customers may contact us to raise privacy concerns or request access to, correction of or deletion of their personal information, subject to applicable law and legitimate record-retention requirements.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be published on this page.
10. Contact Us
THE TEE CO.
Operated by SAHIL KUMAR
Email: support@theteeco.in
Phone/WhatsApp: +91 9650989810
Business Address: T/F, Plot No. 51, Uttam Nagar, New Delhi, South West Delhi, Delhi – 110059, India.